When I first joined Reveneer, one of the things that immediately stood out to me was how much emphasis we place on training. Not just on what to say during a sales call, but on how to build confidence, think on your feet, and grow as a professional.
As a Sales Trainer, I deliver the first two weeks of training for new hires and also support veteran SDRs who are transitioning to new projects. My background in education helps me personalize the experience for each trainee and understand what they need to succeed.
Those first two weeks are all about building a real foundation. We cover everything from understanding client messaging to learning the art of cold calling. It can sound intimidating at first, but once trainees get into the rhythm of practicing, experimenting, and receiving immediate feedback, things start to click. By the time they “go live” on the phones, they’ve practiced enough to feel prepared and confident.
What We Look For Before Training Even Begins
One of the great parts of my role is getting to take part in the interview process, particularly the mock sales call. After the initial screening and before coming onsite for the more formal interview, candidates complete a short simulated call that lets us see how they respond in a realistic scenario.
We’re not looking for a flawless sales pitch. What matters is coachability: following instructions (especially in that email), adapting to feedback with a quick turnaround, and staying professional under pressure (expect the unexpected!).
I still remember one candidate who had their first-ever mock sales call while loud construction was happening right outside their window. They stayed completely cool, calm, collected, and even managed to show a bit of personality and humor despite the noise. It was impressive and showed exactly what we value at Reveneer: the ability to stay calm, adapt, and bring your authentic self to the conversation.
Some of the strongest mock calls come from candidates who take the time to do a bit of research beforehand. They look up a product to pitch, review what makes a good cold call, and think through why the interviewer, acting as the prospect, would actually care about the solution. Relevance makes a big difference.
It also helps when candidates plan a few open-ended questions that uncover the prospect’s current situation. When you know what someone is dealing with, you can tailor the conversation more naturally and close with a real pain point in mind rather than a generic pitch. That level of preparation shows curiosity, effort, and genuine interest in the role.
Training That Meets You Where You Are
Some new hires arrive with years of experience. Others have never made a cold call in their lives. Either way, our training methodology meets them where they are and gives them what they need to succeed.
I always remind trainees that they don’t need to sound like anyone else on the floor. They just need to sound like themselves: prepared, confident, and genuinely curious about the person on the other end of the line. The real key is having a growth mindset and treating every call as an opportunity to improve.
The Best Part of the Job
What makes this process so fulfilling is seeing the transformation. In just two weeks, someone goes from practicing their very first role-play to making their first live calls. And at RevSouth, that first booked meeting comes with a moment everyone looks forward to: hitting the buzzer and hearing the whole floor erupt in applause. It’s a huge morale boost and a reminder that success here is shared. When one person wins, the whole team celebrates.
For anyone looking to break into sales, Reveneer is a place where you can learn by doing, grow with real support, and gain the experience that helps you thrive in the industry, no matter where your career takes you.
Interested in joining our team? Explore opportunities at Reveneer Careers.
