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BDR Tips & Tricks

Sales Lessons from the Service Industry

By BDR Tips & Tricks

Before I became a BDR, I worked as a bartender and server for six years. Learning to roll silverware effectively, break down a draft faucet or memorize an allergen resource might not have direct corollaries in the sales world, but the soft skills that successful employees in the service industry learn and develop from their experiences can be a tremendous asset. The most significant advantage…

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“No One’s Picking up Today!”

By BDR Tips & Tricks

Spend enough time on any sales floor, particularly those making outbound calls as we do at Reveneer, and you will likely hear the refrain “No one’s picking up today!”  Sometimes, added to this are further insights, such as… “No one’s picking up today because it’s Friday!” “No one’s picking up today because it’s Monday!” “No one’s picking up today because it’s summer!” We train new reps to…

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Steps to Quality Conversations

By BDR Tips & Tricks

Think back to one of the last cold calls you received. You answered the phone from an unknown number, and the person on the other end started to ramble from a script with no personal touch or relevance as to why THEY called YOU. There’s no enthusiasm in their voice and overall, they just sound bored as you picture them sitting in their cubicle dialing…

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Your Personality Is Your Greatest Asset

By BDR Tips & Tricks

If you’re a new BDR like myself, the hardest part of the learning curve is actually feeling comfortable on the phone and having conversations with total strangers about something they probably know more about than you do.  Even though I may be new to the BDR role, here’s one thing I’ve learned in the past six months: Your personality is your greatest asset. I’m sure…

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“I Sent Pricing and the Prospect Ghosted.”

By BDR Tips & Tricks

Three Simple Steps to Avoid This Problem I was in a weekly huddle this week, and heard from one of our BDRs that he was trying to get a prospect back on the phone with no luck. He explained that after a successful demo, the prospect requested pricing. The sales rep on our client team agreed to send it after the call, and follow up later. After many…

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Stop Killing Your Convos

By BDR Tips & Tricks

We’ve all heard the objection, “Send me an email!”. Sometimes it’s a legitimate request to learn more about something that piqued their interest, but most of the time prospects use this as a way to get off the phone. You can read our previous post for a few tactics on how to overcome this common objection. However, whether you’re a BDR or a full time…

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Coachable BDRs, Your Future Rockstars

By BDR Tips & Tricks

As you walk across a sales floor, you’re bound to notice people walking around on the phone, gesturing, or generally being engaging with their prospect. It’s sometimes easy to spot the rockstars who separate themselves from the pack, and in previous posts, we’ve even outlined some of the traits it takes to be one. One thing we haven’t touched on is how we get our…

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This Is a Busy Time of Day, Week, Month, Quarter, Year…

By BDR Tips & Tricks

Businesses are always racing against deadlines or sprinting towards finish lines. Cold calling, or warm prospecting, can be especially tricky during certain times. I’ve recognized trends in different industries that I often prospect – there are particular times when calling that will yield unsuccessful results no matter the business needs or wants. For instance, an HVAC company is often busy on AC jobs in the…

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