Spend enough time on any sales floor, particularly those making outbound calls as we do at Reveneer, and you will likely hear the refrain “No one’s picking up today!” Sometimes, added to this are further insights, such as… “No one’s picking up today because it’s Friday!” “No one’s picking up today because it’s Monday!” “No one’s picking up today because it’s summer!” We train new reps to…
Magazine honors the best employers in Massachusetts Reveneer has been named one of the Top Places to Work in Massachusetts in the 11th annual employee-based survey project from The Boston Globe. The Top Places to Work 2018 issue will be published online at globe.com/topplaces on the night of November 15 and in The Boston Globe Magazine on November 18. Top Places to Work recognizes…
Some time ago, we had a rep in our office that was struggling to keep people on the phone. Now, most people in sales at one point or another go through a slump. What was weird about this particular case was this rep was constantly fired up and chatty with everyone around them, but the second they got a prospect on the phone they just…
Think back to one of the last cold calls you received. You answered the phone from an unknown number, and the person on the other end started to ramble from a script with no personal touch or relevance as to why THEY called YOU. There’s no enthusiasm in their voice and overall, they just sound bored as you picture them sitting in their cubicle dialing…
If you’re a new BDR like myself, the hardest part of the learning curve is actually feeling comfortable on the phone and having conversations with total strangers about something they probably know more about than you do. Even though I may be new to the BDR role, here’s one thing I’ve learned in the past six months: Your personality is your greatest asset. I’m sure…
Three Simple Steps to Avoid This Problem I was in a weekly huddle this week, and heard from one of our BDRs that he was trying to get a prospect back on the phone with no luck. He explained that after a successful demo, the prospect requested pricing. The sales rep on our client team agreed to send it after the call, and follow up later. After many…
Reveneer, a leader in designing, building and managing high-velocity inside sales teams that transform businesses, has announced hitting significant milestones this month: 100th employee, five-year anniversary, and becoming an employee-owned company. Reveneer, which also celebrated being named an Inc. Magazine Best Workplace of 2018 earlier this summer, welcomed their 100th employee, more than doubling its workforce over the past twelve months. The company still seeks…
We’ve all heard the objection, “Send me an email!”. Sometimes it’s a legitimate request to learn more about something that piqued their interest, but most of the time prospects use this as a way to get off the phone. You can read our previous post for a few tactics on how to overcome this common objection. However, whether you’re a BDR or a full time…
As you walk across a sales floor, you’re bound to notice people walking around on the phone, gesturing, or generally being engaging with their prospect. It’s sometimes easy to spot the rockstars who separate themselves from the pack, and in previous posts, we’ve even outlined some of the traits it takes to be one. One thing we haven’t touched on is how we get our…
Businesses are always racing against deadlines or sprinting towards finish lines. Cold calling, or warm prospecting, can be especially tricky during certain times. I’ve recognized trends in different industries that I often prospect – there are particular times when calling that will yield unsuccessful results no matter the business needs or wants. For instance, an HVAC company is often busy on AC jobs in the…